1 Commitment to Privacy
Helix Duo Pharmaceuticals is dedicated to safeguarding the privacy and personal data of healthcare professionals, pharmaceutical distributors, hospital partners, physicians, and individuals who interact with our online portal.
We strictly adhere to international data security principles and regional regulatory requirements across our corporate operations in Dubai, United Arab Emirates, and global export markets.
2 Data We Collect
We collect personal information solely when voluntarily provided by you through our official contact forms, medical enquiry submissions, or institutional partnership requests.
- Full Name and Professional Title / Medical Specialty
- Business Email Address and Direct Contact Phone Number
- Healthcare Facility, Hospital, or Distribution Company Name
- Enquiry details regarding Hysoon Eye Drops (Sodium Hyaluronate 0.1%) or clinical expansion
3 How Information Is Used
Submitted data is processed exclusively for legitimate corporate purposes, including responding to medical enquiries, evaluating distribution partnerships, communicating product updates, and fulfilling regulatory oversight obligations.
Helix Duo Pharmaceuticals never sells, rents, trades, or licenses your personal or professional data to third-party commercial marketing agencies.
4 Security Standards & Encryption
We enforce rigorous technical, administrative, and physical controls to safeguard your transmitted information against unauthorized access, loss, misuse, or alteration.
All digital transmissions on this portal utilize TLS 1.3 transport security encryption, hosted on enterprise cloud infrastructure with encrypted data storage practices.
5 Your Data Rights & Privacy Officer Contact
You retain the right to request access to your submitted personal information, request data updates or deletion, or withdraw consent for corporate communications at any time.
If you have questions regarding our privacy standards or wish to exercise your data rights, please contact our Data Governance Officer: